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Feedback says Bleepa platform secures additional data management certifications


Feedback PLC (LON:FDBK) said it has bolstered its data management security by securing the Cyber Essentials Plus and ISO 27001 certifications for its flagship medical messaging app Bleepa.

The Cyber Essentials Plus audit is a UK government-backed scheme to enable organisations to guard against a range of common cyber-attacks and demonstrate a commitment to cybersecurity, while ISO 27001 is the international standard that sets out the specification for information security management systems.

READ: Feedback says Bleepa app to feature in UK virtual trade mission to India

Feedback said the new certifications will “provide customers and clinicians with added confidence in the safety of Bleepa’s data security” and that it continuously reviews and updates its security to comply with international standards.

“Feedback seeks to liberate frontline clinicians from inadequate, cumbersome operational systems by safely simplifying how they communicate with each other and how they access information about patients, most notably medical imaging. The emphasis here is on safety. As a medical device manufacturer, we already adhere to stringent quality processes that comply with ISO 13485, however, being a digital medical device brings new challenges to safety and quality that are not reflected in traditional medical device certification”, Feedback chief executive Tom Oakley said in a statement.

“We have sought to address these challenges and demonstrate our commitment to data security as rigorously as the processes which we apply to ensuring quality. Cyber Essentials Plus and ISO 27001 confirm the security of Bleepa as a platform just as ISO 13485 confirms the quality and safety of its manufacture. This combined certification is testament to our commitment to providing clinicians with the right tools for the job and will give customers confidence about the security of data on the platform”, he added.

The company’s shares were 2% lower at 1.3p in mid-morning trading on Tuesday.

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